Terms of Service

1. Acceptance of Terms

Welcome to ItIsMe, a professional portfolio management platform operated by V2S InfoSystem. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and V2S InfoSystem ("we," "us," or "our") regarding your access to and use of the ItIsMe platform, including our website, services, and applications (collectively, the "Service").

By registering for an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you must immediately cease using the Service.

2. Eligibility and Account Registration

2.1 Eligibility Requirements

To use the Service, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the Service under applicable laws
• Reside in a jurisdiction where the Service is available

2.2 Account Creation and Approval

Account registration is subject to administrative approval. We reserve the right to accept or reject any registration application at our sole discretion. Upon approval, you will receive login credentials via email.

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized account access
• Accept responsibility for all activities conducted under your account

2.3 Domain Key Selection

Your chosen subdomain key (e.g., itisme.in/yourname) must be unique, appropriate, and not infringe on third-party rights. We reserve the right to reclaim or reassign domain keys that violate these Terms or are inactive for extended periods.

3. Subscription Plans and Payments

3.1 Package Selection

ItIsMe offers various subscription packages with different features and limitations. You may select and upgrade/downgrade packages based on your needs. Package details, pricing, and features are available on our website.

3.2 Pricing and Fees

• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Subscription fees are billed annually in advance
• Prices are subject to change with 30 days' prior notice
• Applicable taxes (GST, VAT, etc.) will be added to your invoice

3.3 Payment Processing

Payments are processed through secure third-party payment gateways. We do not store your complete payment card information. By providing payment information, you authorize us to charge the applicable fees.

3.4 Renewals and Cancellations

• Subscriptions automatically renew unless canceled before the renewal date
• You may cancel your subscription at any time from your account dashboard
• Cancellations take effect at the end of the current billing period
• No refunds are provided for partial subscription periods (see Refund Policy)

3.5 Free Trials and Promotions

We may offer free trials or promotional pricing from time to time. These offers are subject to specific terms and conditions communicated at the time of the promotion.

4. User Content and Intellectual Property

4.1 User-Generated Content

"User Content" includes all text, images, videos, projects, blog posts, products, services, and other materials you upload, post, or display through the Service. You retain all ownership rights to your User Content.

4.2 License Grant to Us

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, and perform your User Content solely for the purpose of providing and improving the Service.

4.3 Content Restrictions

You agree not to upload, post, or transmit any User Content that:

• Infringes upon intellectual property rights of others
• Contains illegal, harmful, threatening, abusive, or defamatory material
• Promotes violence, discrimination, or hate speech
• Contains pornography, sexually explicit material, or child exploitation
• Violates privacy rights or discloses personal information without consent
• Contains malware, viruses, or malicious code
• Constitutes spam, phishing, or fraudulent schemes
• Violates any applicable laws or regulations

4.4 Content Monitoring and Removal

We reserve the right (but are not obligated) to monitor, review, and remove User Content that violates these Terms. We may also suspend or terminate accounts associated with prohibited content.

4.5 Our Intellectual Property

The Service, including its design, features, code, logos, and trademarks, is owned by V2S InfoSystem and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our written permission.

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service for any illegal or unauthorized purpose
• Impersonate any person or entity, or falsely claim affiliation
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Attempt to gain unauthorized access to accounts, systems, or networks
• Harvest or collect user information without consent
• Transmit unsolicited communications (spam)
• Use automated systems (bots, scrapers) to access the Service
• Circumvent security features or usage limitations
• Engage in activities that could damage our reputation or business interests

6. Service Availability and Modifications

6.1 Service Availability

We strive to provide reliable and uninterrupted service. However, we do not guarantee that the Service will be available at all times or error-free. The Service may be subject to:

• Scheduled maintenance (with advance notice when possible)
• Unplanned downtime due to technical issues
• Interruptions from third-party service providers
• Force majeure events beyond our control

6.2 Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

6.3 Updates to Terms

We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on our website. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.

Key points:

• We collect personal information you provide during registration and use
• We use cookies and tracking technologies (see Cookie Policy)
• We implement security measures to protect your data
• We do not sell your personal information to third parties
• You have rights to access, correct, and delete your data (subject to legal obligations)

8. Disclaimers and Limitations of Liability

8.1 Service "As-Is"

8.2 No Guarantee of Results

We do not guarantee that the Service will meet your specific requirements, achieve particular results, or be compatible with all devices and browsers. We are not responsible for the accuracy, reliability, or success of your portfolio content.

8.3 Third-Party Services

The Service may integrate with third-party services (payment gateways, analytics, etc.). We are not responsible for the availability, accuracy, or practices of third-party services.

8.4 Limitation of Liability

In no event shall our total liability exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless V2S InfoSystem, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your User Content or use of the Service
• Your infringement of third-party rights (intellectual property, privacy, etc.)
• Your breach of applicable laws or regulations

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting support or using the account deletion feature in your dashboard. Upon termination, your access to the Service will cease, and your User Content may be deleted (subject to backup retention policies).

10.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms or Acceptable Use Policy
• Non-payment of subscription fees
• Suspected fraudulent or illegal activity
• Prolonged account inactivity
• At our sole discretion to protect the Service or other users

10.3 Effect of Termination

Upon termination, all rights granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination (including indemnification, disclaimers, and limitations of liability) will remain in effect.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

11.2 Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11.3 Arbitration Agreement

For disputes not resolved through informal negotiation, you and V2S InfoSystem agree to submit to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The arbitration shall be conducted in New Delhi, India, in the English language.

11.4 Class Action Waiver

You and V2S InfoSystem agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and V2S InfoSystem regarding the Service and supersede all prior agreements.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

12.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

12.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, wars, pandemics, or government actions.

13. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us: