Privacy Policy

1. Introduction

Welcome to ItIsMe, a product of V2S InfoSystem. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portfolio management platform.

By accessing or using ItIsMe (https://itisme.in), you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

2.1 Personal Information You Provide

• Registration Information: Full name, email address, mobile number, domain key preference
• Profile Information: Professional title, bio, skills, education, work experience, social media links
• Content: Portfolio projects, blog posts, images, videos, products, services, testimonials
• Payment Information: Billing details for package subscriptions (processed securely through third-party payment gateways)
• Communication Data: Messages, inquiries, and support requests

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent, click patterns, session recordings
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Traffic sources, geographical location (city/country level), user behavior patterns
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies (see Cookie Policy for details)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: Create and manage your portfolio, host your content, process registrations
• Account Management: Authenticate users, manage subscriptions, handle renewals
• Communication: Send transactional emails (registration confirmation, password resets, subscription updates)
• Improvement: Analyze usage patterns, improve features, enhance user experience
• Marketing: Send promotional emails about new features, packages, or updates (with your consent)
• Security: Detect fraud, prevent abuse, ensure platform security
• Legal Compliance: Comply with legal obligations, resolve disputes, enforce agreements
• Support: Respond to inquiries, provide customer support, troubleshoot issues

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly authorize us to do so.

4.2 Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing (secure payment gateways)
• Email delivery (transactional and marketing emails)
• Cloud hosting and storage
• Analytics and performance monitoring
• Customer support tools

These providers are contractually obligated to protect your data and use it only for the specified purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Protect our legal rights and property
• Prevent fraud or illegal activities
• Protect the safety of our users and the public
• Cooperate with law enforcement agencies

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our platform before such a transfer.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: Data transmitted over the internet is encrypted using SSL/TLS protocols
• Secure Storage: Data at rest is stored on secure servers with access controls
• Authentication: Strong password requirements, optional two-factor authentication
• Access Control: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Backup Systems: Regular data backups to prevent data loss

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (tax records, accounting)
• Resolve disputes and enforce agreements
• Maintain security and fraud prevention measures

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law. Backup copies may persist for an additional 90 days before permanent deletion.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at support@itisme.in.

8. Children's Privacy

ItIsMe is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@itisme.in, and we will delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our platform may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes via email or a prominent notice on our platform. The "Last Updated" date at the top of this page indicates when the policy was last revised.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: